Breaking news from today's NHS All Staff Info-Mail...

Handling Bad News Training
This is a three hour training course for health care professionals. It covers the BSUH 10 Step Peter Kay Framework, which is the recommended way to break bad news and handle difficult situations.

The 10 Step Peter Kay Framework?? What the heck does that involve? Dressing up as Geraldine McQueen and leading the nurses in a chorus of 'Is This the Way to Amarillo'?? "You've got three weeks to live, Mr Gardner, but here's a Phoenix Nights DVD so you can go out laughing"??? Or just handing out cans of John Smith's to people with cancer? You have to wonder...